Vacancies

Front Office

 

Night Receptionist – Full Time

We are seeking a friendly, organized hotel receptionist to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.

 

Duties and Responsibilities:

· Ensure an efficient reception experience

· Greet hotel guests, answer any questions or concern

· Provide an outstanding guest experience

· Maintain an orderly front desk

· Operate computer programs and multi-line phone systems

· Maintain guest records and book reservations

· Complete basic cashier and bookkeeping responsibilities

· Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

 

Hotel Receptionist Requirements and Qualifications:

 

· Post Secondary diploma or equivalent

· Significant work experience handling guest service responsibilities, preferably in a hotel/ reception sitting

· Strong working knowledge of the Microsoft Office and all other relevant computer programs

· Excellent written and verbal communication skills;

· Fluent in English

· Proactive approach to dealing with issues that may arise

· Highly organized, able to multitask and prioritize and work under pressure

Applicants are to send their CV to [email protected]

 

Assistant Storekeeper – Full Time

A vacancy has arisen within our procurement department for a full-time Assistant Storekeeper.

Responsibilities include:

· Receipt and checking of incoming goods;

· Placing of goods in stores;

· Checking and organising outgoing goods;

· Recording of stock in accounting software;

· Monitoring stock levels and ordering supplies as required;

· Stock control and stocktaking;

· Adhere to all Health and Safety procedures;

· Keeping storage areas clean and tidy at all times;

· Other day-to-day duties according to the exigencies.

Requirements:

· Fluent in both spoken and written Maltese and English

· Basic knowledge of Microsoft Office

· Able to work well in a team and take initiative

· Candidates with previous experience in a stores environment will be given preference

 

Housekeeping

 

Housekeeping Room and Public Areas Attendant – Full Time

We are seeking a full time cleaner to join our team of Housekeeping. In this position, you will be responsible for the cleaning and upkeep of the hotels’ rooms and common areas.

Requirements

· Basic knowledge of speaking and understanding of the English Language

· Must be able to work well in a team

· Available to work flexible hours including weekends

· 1 year of experience working as a cleaner in a hotel

· Must be able to work in Malta without a workpermit

· Willing to start the job immediately.

 

Houseboy/Pool Attendant – Full Time 

We are seeking a full time houseboy to join our team of Housekeeping. In this position, you will be responsible for the collection of dirty linen and distribution of clean linen. You will also be responsible for the cleaning of public areas and other jobs assigned by the housekeeper.

During the summer months you will also be responsible for the pool area. As a pool attendant you will be responsible for all the duties involved with maintaining a safe and clean pool area.

Requirements

· Basic knowledge of speaking and understanding of the English Language

· Must be able to work well in a team

· Available to work flexible hours including weekends

· 1 year of experience working as a cleaner in a hotel

· Must be able to work in Malta without a work permit

· Willing to start the job immediately.

 

 

Food & Beverage 

 

Food and Beverage Servers – Full Time

We are looking for a competent Restaurant Server to take and deliver orders. You will be the face of our restaurant and responsible for our customers’ experiences.

 

Duties and Responsibilities:

Food Server Responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages.

You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude.

If you enjoy talking to people and thrive in a fast-paced workplace, we would like to meet you.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

 

F&B Servers Requirements and Qualifications:

 

· In position of a Food Handling Certificate

· Minimum 1 year work experience

· Fluent in English

 

Food & Beverage Supervisor – Full Time

 

Job Description:

We are looking for a Food and Beverage Supervisor to be responsible for supervising all Food & Beverage service operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

 

Responsibilities

· Running of Operation

· Customer service

· Order taking

· Assist in Stock Takes and Beverage Orders

· Supervising, training and coaching of Staff

· Organizing, sales and upselling

· Agreeing and managing budgets

· Ensuring compliance with licensing, hygiene, health and safety guidelines

· Promoting and marketing the business

· Recording staff Rota

· Handling customer enquiries and complaints

· Taking reservations for Restaurant

· Greeting and advising customers

· Problem solving

· Assessing and improving profitability

· Making improvements to the running of the business and developing the restaurant.

· Assisting in sales and marketing

· Performs any other related duties as assigned

· Abide by Covid 19 Protocol Procedures.

 

Requirements

• Minimum 2 years of experience working in a food and beverage outlet.

• Working knowledge of various computer software

• Ability to spot and resolve problems efficiently

• Mastery in delegating multiple tasks

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Guest oriented and service minded

We offer a good remuneration package for the right candidate.

 

All applicants must be eligible to work in the EU & must be in possession of the relevant passport and visa.

 

Barman/Barista – Full Time

We are looking for an experienced Barista. You will be the face of our cafeteria and other Bars in the hotel and responsible for beverage preparations.

Duties and Responsibilities:

· Operate coffee making equipment

· Prepare and present beverages according to established recipe and presentation standards

· Record and accurately process payments from the customer including cash, credit and debit cards

· Comply with health, safety and hygiene guidelines and regulations

· Ensure customer service stations are well stocked

· Maintain clean and hygienic work area

· Dismantle and clean machinery as needed

· Display merchandise in an attractive and functional manner

· Monitor inventory

· Complete opening and closing duties for each shift

 

Barista Requirements and Qualifications:

 

· In position of a Food Handling Certificate

· Minimum 2 years of work experience as a Barista

· Fluent in English

 

 

Cafeteria Food Counter Attendant – Full Time

 

As a Food Counter Attendant, you’re responsible for operating the food section of the cafeteria while working closely with the other members of the team including servers.

Responsible to serve sweets and pastry dishes with the standard recipes and presentations in order to maintain quality standards and consistency of product. Also assist in production and maintenance of par stocks of food and desserts with proper rotation of products and maintain highest cleanliness and hygiene standard in the food counter section.

Job Description

· answering customer questions about menu items and serve customers at counters

· Preparing food such as sandwiches, salads, milkshakes, ice cream and beverages according to customer’s orders.

· clean, peel, slice and trim food items using manual and electric appliances

· stock refrigerators, cupboards and salad bars

· keep records of the quantities of food used

· clean and sanitize kitchen areas including, work surfaces, cupboards and storage areas, as well as dispose of kitchen garbage

· unpack and store supplies in refrigerators, cupboards and storage areas

· Abide by Covid 19 Protocol Procedures.

 

Responsibilities

· energetic

· efficient

· able to multi-task

· able to work quickly

· able to work in a team

· communicate well in English/Maltese

· excellent customer service skills

· basic mathematics and arithmetic skills

Requirements

· Possess a basic qualification in Food Preparation.

· Possess professional disposition with good communication and interpersonal skills.

· Ability to work different shifts including weekends

· Possess a Local Food and Hygiene Certification

· Can communicate well in English Language

· All applicants must be eligible to work in the EU & must be in possession of the relevant passport and visa.

 

We offer a good remuneration package for the right candidate.

 

 

Kitchen

 

Pastry Chef – Full Time

As a Pastry Chef, you’re responsible for operating the pastry section of the kitchen while working closely with the Executive Pastry Chef.

Responsible to create high quality pastry dishes with the standard recipes and presentations in order to maintain quality standards and consistency of product. Also assist in production and maintenance of par stocks of pastry and dessert with proper rotation of products and maintain highest cleanliness and hygiene standard in the pastry and bakery section.

Duties and Responsibilities:

– Manages all day-to-day operations of the pastry and bakery section of the kitchen.

– Prepare a wide variety of goods such as cake, cookies, and pies, bread etc. following traditional and modern recipes.

– Able to develop, designs or creates new ideas and items for Pastry Kitchen.

– Create new and exciting desserts to renew hotels menus and engage the interest of customers.

– Decorate pasties and desserts using different types of icing, toppings, etc. and ensure the food presentation will be beautiful and exciting.

– Assist in determining how food should be presented and creates decorative food displays.

– Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with co-workers efficiently and effectively.

– Maintains cleanliness and organization in all work areas.

– Encourages and builds mutual trust, respect and cooperation among team members.

– Ensure compliance with food hygiene and Health and Safety standards.

Prerequisites:

– Good knowledge of different types of pastry, dessert, cake decorating.

– Possess professional disposition with good communication and interpersonal skills.

– Ability to work day shifts including weekends.

– Min. 2 years of experience in pastry cooking or Pastry Chef Position.

An attractive salary is being offered.

 

 

Chef de Partie – Full Time

We are seeking a Chef to join our Kitchen Brigade. In this position, you will be responsible for the preparation, cooking and presentation of meals in his/her section by enforcing strict health and hygiene standards in the kitchen. S/he must also be able to give orders within her/his section, as well as carry out orders handed down by the Sous Chef and Head Chef.

 

Duties and Responsibilities:

· Prepare and cook dishes on menus set by the company and Head Chef using recipes provided.

· Cook, Chill, Label, Store and rotate food, keeping required records and taking appropriate action where necessary to ensure compliance with HACCP procedures, food hygiene regulations and company.

· Maintain adequate section stock levels to meet the needs of the business and place orders with Sous Chef

· Maintain secure stock storage

· Minimise expenses by careful control of food stock

· Keep kitchen equipment clean and in good working order

· Report hazards and maintenance requirements

· Provide training and guidance to Commis chef on section

· Maintain up to date knowledge of food industry trends.

 

 

Chef De Partie Requirements and Qualifications:

 

· Certificate or Diploma in Food Preparation from a Catering Institute

· In position of a Food Handling Certificate

· Minimum 3 years work experience in a kitchen, preferably in a hotel

· Fluent in English

· Proactive approach to dealing with issues that may arise

· Highly organized, able to multitask and prioritize and work under pressure

 

 

KITCHEN PORTER

 

You will join our dedicated kitchen team to ensure the cleaning of all the dishes and the kitchen floors are spotless.

Duties will include:

· Ensure basic cleaning jobs are carried out as quickly as possible

· Collect and wash up pots and pans

· Clean food preparation areas and equipment, in addition to crockery and cutlery with the use of an industrial dish washer

· Unload food and equipment deliveries

· Keep the storeroom organised

· Keep work surfaces, walls and floors clean and sanitised

·

Kitchen Porter Requirements and Qualifications:

 

· In position of a Food Handling Certificate

· Fluent in English

· Proactive approach to dealing with issues that may arise

· Highly organized, able to multitask and prioritize and work under pressure

 

Sous Chef – Full Time

The right candidate will have a positive attitude, be enthusiastic, able to cover the kitchen in the Head Chef’s absence as well as understand stock control and ordering procedures. You’ll be responsible for the supervision, preparation and service of food, ensuring that the highest standards are maintained at all times in keeping with the Hotel’s high standards. You will also be required to ensure that strict hygiene regulations are adhered to.

You’ll first and foremost have a passion for food, be extremely hard working and be excited by developing new menus and ideas with a focus on seasonality and quality produce. Our client has high standards however the most important ingredient they are looking for is a passion for the kitchen and a desire to be the best.

Sous Chef Requirements and Qualifications:

Certificate or Diploma in Food Preparation from a Catering Institute

In position of a Food Handling Certificate

Minimum 5 years work experience in a kitchen, preferably in a hotel  Fluent in English

Proactive approach to dealing with issues that may arise

Highly organized, able to multitask and prioritize and work under pressure

 

 

Maintenance

 

Plasterer/Painter – Full Time

 

We are looking for a painter to work in our maintenance department.

The overall responsibility will be plastering and painting interior and exterior walls

 

 

Maintenance Handyman – Full Time

 

We are looking for an experienced handyman. The overall responsibility is to ensure that all installations, equipment and services in the hotel are functioning well and are maintained in good working order and appearance.

Performs preventive maintenance works including testing of light fittings, electrical socket outlets, kitchen appliances, heating ventilation and air conditioning systems.

Perform repairs and maintenance in guests’ rooms according to the front office report.

The chosen applicant will deal directly with the maintenance manager and follow his instructions. He will also be part of team who works very well together.

You need to communicate well in English as you will have direct contact with hotel guests.

Preferably you should have 2 years’ experience in a hotel in the maintenance department.

 

Security

 

Security Officer Day/ Night – Full Time/ Part Time

 

A vacancy has arisen for a Security Officer Day/Night on a Full time/Part Time basis at the Qawra Palace Hotel. Under the general guidance and supervision of the Chief Security and General Manager and within the limits of the established hotel policies and procedures. The Security Officer’s Main Job Tasks and Responsibilities:

· To patrol frequently all areas of the hotel.

· To ensure that all outside area doors and windows, including stores, are closed and locked.

· To check all the office doors and administration areas.

· To keep full control of keys, ensuring they are kept in the key cabinet/boxes provided and given out against a signature in the registry.

· To ensure that the keys that have been returned are signed off by the respective individual.

· To ensure that all members of staff are punching in and out on each occasion.

· To check the contents of all bags being taken out of the hotel at the time of exit.

· To ensure that no leftovers of kind are permitted to be taken out from the hotel.

· On hearing the fire bells ringing, to check that the fire exits and doors are open and nothing is obstructing the doors.

· Controls and directs any suppliers or visitors coming in the premises.

· Give First Aid assistance when required.

· To report and investigate anything that seems suspicious

· Monitor the CCTV system.

 

The Security Officer’s Education and Experience:

· Good standard of education.

· Computer literate.

· Fluency in English Language.

· Be smart in appearance.

· Able to work on his/her own initiative.

· The post requires for a candidate to be available to work day and night shifts- Monday to Sunday.

· Possess a valid Private Guard License issued by the commission of Police

 

 

Interested applicants are to send their CV on email to [email protected] or by post addressed to The Human Resources Manager, Qawra Palace Hotel, Qawra Coast Road, Qawra SPB1900.