Vacancies

Front Office

 

 Night Receptionist – Full Time

 

We are seeking a friendly, organized hotel receptionist to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay. The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.

 

Duties and Responsibilities:

· Ensure an efficient reception experience

· Greet hotel guests, answer any questions or concern

· Provide an outstanding guest experience

· Maintain an orderly front desk

· Operate computer programs and multi-line phone systems

· Maintain guest records and book reservations

· Complete basic cashier and bookkeeping responsibilities

· Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

 

Hotel Receptionist Requirements and Qualifications:

 

· Post Secondary diploma or equivalent

· Significant work experience handling guest service responsibilities, preferably in a hotel/ reception sitting

· Strong working knowledge of the Microsoft Office and all other relevant computer programs

· Excellent written and verbal communication skills;

· Fluent in English

· Proactive approach to dealing with issues that may arise

· Highly organized, able to multitask and prioritize and work under pressure

 

 

Assistant Storekeeper – Full Time

A vacancy has arisen within our procurement department for a full-time Assistant Storekeeper.

Responsibilities include:

· Receipt and checking of incoming goods;

· Placing of goods in stores;

· Checking and organising outgoing goods;

· Recording of stock in accounting software;

· Monitoring stock levels and ordering supplies as required;

· Stock control and stocktaking;

· Adhere to all Health and Safety procedures;

· Keeping storage areas clean and tidy at all times;

· Other day-to-day duties according to the exigencies.

Requirements:

· Fluent in both spoken and written Maltese and English

· Basic knowledge of Microsoft Office

· Able to work well in a team and take initiative

· Candidates with previous experience in a stores environment will be given preference

 

Housekeeping

 

Housekeeping Room and Public Areas Attendant – Full Time

We are seeking a full time cleaner to join our team of Housekeeping. In this position, you will be responsible for the cleaning and upkeep of the hotels’ rooms and common areas.

Requirements

· Basic knowledge of speaking and understanding of the English Language

· Must be able to work well in a team

· Available to work flexible hours including weekends

· 1 year of experience working as a cleaner in a hotel

· Must be able to work in Malta without a workpermit

· Willing to start the job immediately.

 

Houseboy/Pool Attendant – Full Time 

We are seeking a full time houseboy to join our team of Housekeeping. In this position, you will be responsible for the collection of dirty linen and distribution of clean linen. You will also be responsible for the cleaning of public areas and other jobs assigned by the housekeeper.

During the summer months you will also be responsible for the pool area. As a pool attendant you will be responsible for all the duties involved with maintaining a safe and clean pool area.

Requirements

· Basic knowledge of speaking and understanding of the English Language

· Must be able to work well in a team

· Available to work flexible hours including weekends

· 1 year of experience working as a cleaner in a hotel

· Must be able to work in Malta without a work permit

· Willing to start the job immediately.

 

 

Food & Beverage 

Food & Beverage Outlet Manager

We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.

Manager Responsibilities include scheduling shifts for supervisors, cashiers, baristas, food & beverage servers, counter food preparation personnel and kitchen porters, monitoring daily expenses and revenues and ordering supplies, as needed. To be successful in this role you should have work experience with various roles in coffee shops / bars / restaurants. Also, you should be available to work during opening hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favourite local spot.

Responsibilities

· Manage day-to-day operations of the outlet

· Hire and on board new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with hotel stores and order supplies, as

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

 

Requirements

Must be fluent speaking and understanding in Maltese & English Language · Work experience as a Cafe Manager or Restaurant Manager

· Hands-on experience with professional coffee machines

· Vast knowledge of Food preparation and policies

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

· Minimum of 5 years’ experience as an Outlet / Restaurant Manager

· Additional certification (e.g. in Business Administration or Hospitality) is a plus

· Must be fully Covid-19 vaccinated

· Must be familiar with Covid-19 protocol and procedures

· Must have a valid Food handling license

We Offer –

· Good working environment.

· The Opportunity to evolve the old staff with the new team members.

· Continuously Company growth always opens for new opportunities.

· A young and energetic team to work with.

· An open minded Management, ready to evaluate your opinions and ideas.

· Basic Health Insurance

· Work uniform.

· Staff meals.

· Staff Transport.

· A Good Package to the Perfect Match and more.

 

 

Food and Beverage Servers – Full Time

We are looking for a competent Restaurant Server to take and deliver orders. You will be the face of our restaurant and responsible for our customers’ experiences.

 

Duties and Responsibilities:

Food Server Responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages.

You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude.

If you enjoy talking to people and thrive in a fast-paced workplace, we would like to meet you.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

 

F&B Servers Requirements and Qualifications:

 

· In position of a Food Handling Certificate

· Minimum 1 year work experience

· Fluent in English

 

Food & Beverage Supervisor – Full Time

 

Job Description:

We are looking for a Food and Beverage Supervisor to be responsible for supervising all Food & Beverage service operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

 

Responsibilities

· Running of Operation

· Customer service

· Order taking

· Assist in Stock Takes and Beverage Orders

· Supervising, training and coaching of Staff

· Organizing, sales and upselling

· Agreeing and managing budgets

· Ensuring compliance with licensing, hygiene, health and safety guidelines

· Promoting and marketing the business

· Recording staff Rota

· Handling customer enquiries and complaints

· Taking reservations for Restaurant

· Greeting and advising customers

· Problem solving

· Assessing and improving profitability

· Making improvements to the running of the business and developing the restaurant.

· Assisting in sales and marketing

· Performs any other related duties as assigned

· Abide by Covid 19 Protocol Procedures.

 

Requirements

• Minimum 2 years of experience working in a food and beverage outlet.

• Working knowledge of various computer software

• Ability to spot and resolve problems efficiently

• Mastery in delegating multiple tasks

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets

• Guest oriented and service minded

We offer a good remuneration package for the right candidate.

 

All applicants must be eligible to work in the EU & must be in possession of the relevant passport and visa.

 

Barman/Barista – Full Time

 

We are looking for an experienced Barista. You will be the face of our cafeteria and other Bars in the hotel and responsible for beverage preparations.

Duties and Responsibilities:

· Operate coffee making equipment

· Prepare and present beverages according to established recipe and presentation standards

· Record and accurately process payments from the customer including cash, credit and debit cards

· Comply with health, safety and hygiene guidelines and regulations

· Ensure customer service stations are well stocked

· Maintain clean and hygienic work area

· Dismantle and clean machinery as needed

· Display merchandise in an attractive and functional manner

· Monitor inventory

· Complete opening and closing duties for each shift

 

Barista Requirements and Qualifications:

 

· In position of a Food Handling Certificate

· Minimum 2 years of work experience as a Barista

· Fluent in English

 

 

Cafeteria Food Counter Attendant – Full Time

 

As a Food Counter Attendant, you’re responsible for operating the food section of the cafeteria while working closely with the other members of the team including servers.

Responsible to serve sweets and pastry dishes with the standard recipes and presentations in order to maintain quality standards and consistency of product. Also assist in production and maintenance of par stocks of food and desserts with proper rotation of products and maintain highest cleanliness and hygiene standard in the food counter section.

Job Description

· answering customer questions about menu items and serve customers at counters

· Preparing food such as sandwiches, salads, milkshakes, ice cream and beverages according to customer’s orders.

· clean, peel, slice and trim food items using manual and electric appliances

· stock refrigerators, cupboards and salad bars

· keep records of the quantities of food used

· clean and sanitize kitchen areas including, work surfaces, cupboards and storage areas, as well as dispose of kitchen garbage

· unpack and store supplies in refrigerators, cupboards and storage areas

· Abide by Covid 19 Protocol Procedures.

 

Responsibilities

· energetic

· efficient

· able to multi-task

· able to work quickly

· able to work in a team

· communicate well in English/Maltese

· excellent customer service skills

· basic mathematics and arithmetic skills

Requirements

· Possess a basic qualification in Food Preparation.

· Possess professional disposition with good communication and interpersonal skills.

· Ability to work different shifts including weekends

· Possess a Local Food and Hygiene Certification

· Can communicate well in English Language

· All applicants must be eligible to work in the EU & must be in possession of the relevant passport and visa.

 

We offer a good remuneration package for the right candidate.

 

 

Kitchen

 

Chef de Partie – Full Time

We are seeking a Chef to join our Kitchen Brigade. In this position, you will be responsible for the preparation, cooking and presentation of meals in his/her section by enforcing strict health and hygiene standards in the kitchen. S/he must also be able to give orders within her/his section, as well as carry out orders handed down by the Sous Chef and Head Chef.

 

Duties and Responsibilities:

· Prepare and cook dishes on menus set by the company and Head Chef using recipes provided.

· Cook, Chill, Label, Store and rotate food, keeping required records and taking appropriate action where necessary to ensure compliance with HACCP procedures, food hygiene regulations and company.

· Maintain adequate section stock levels to meet the needs of the business and place orders with Sous Chef

· Maintain secure stock storage

· Minimise expenses by careful control of food stock

· Keep kitchen equipment clean and in good working order

· Report hazards and maintenance requirements

· Provide training and guidance to Commis chef on section

· Maintain up to date knowledge of food industry trends.

 

 

Chef De Partie Requirements and Qualifications:

 

· Certificate or Diploma in Food Preparation from a Catering Institute

· In position of a Food Handling Certificate

· Minimum 3 years work experience in a kitchen, preferably in a hotel

· Fluent in English

· Proactive approach to dealing with issues that may arise

· Highly organized, able to multitask and prioritize and work under pressure

 

 

KITCHEN PORTER

 

You will join our dedicated kitchen team to ensure the cleaning of all the dishes and the kitchen floors are spotless.

Duties will include:

· Ensure basic cleaning jobs are carried out as quickly as possible

· Collect and wash up pots and pans

· Clean food preparation areas and equipment, in addition to crockery and cutlery with the use of an industrial dish washer

· Unload food and equipment deliveries

· Keep the storeroom organised

· Keep work surfaces, walls and floors clean and sanitised

·

Kitchen Porter Requirements and Qualifications:

 

· In position of a Food Handling Certificate

· Fluent in English

· Proactive approach to dealing with issues that may arise

· Highly organized, able to multitask and prioritize and work under pressure

 

Sous Chef – Full Time

The right candidate will have a positive attitude, be enthusiastic, able to cover the kitchen in the Head Chef’s absence as well as understand stock control and ordering procedures. You’ll be responsible for the supervision, preparation and service of food, ensuring that the highest standards are maintained at all times in keeping with the Hotel’s high standards. You will also be required to ensure that strict hygiene regulations are adhered to.

You’ll first and foremost have a passion for food, be extremely hard working and be excited by developing new menus and ideas with a focus on seasonality and quality produce. Our client has high standards however the most important ingredient they are looking for is a passion for the kitchen and a desire to be the best.

Sous Chef Requirements and Qualifications:

Certificate or Diploma in Food Preparation from a Catering Institute

In position of a Food Handling Certificate

Minimum 5 years work experience in a kitchen, preferably in a hotel  Fluent in English

Proactive approach to dealing with issues that may arise

Highly organized, able to multitask and prioritize and work under pressure

 

 

 

Interested applicants are to send their CV on email to [email protected] or by post addressed to The Human Resources Manager, Qawra Palace Hotel, Qawra Coast Road, Qawra SPB1900.